Last Updated: September 28, 2026

At Suncyb Infotech, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services, including WhatsApp Business API integration.

1. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide.
• Business Information: Company name, business contact details, and information required to provide our services.
• Communication Data: Messages, inquiries, and other information shared with us through WhatsApp, email, or our website.
• Technical Information: IP address, browser type, device information, and website usage data.

2. How We Use Your Information
We use the collected information for the following purposes:

• To provide and improve our IT services.
• To respond to customer inquiries and support requests.
• To provide WhatsApp Business API integration and related services.
• To send service-related notifications and updates.
• To maintain the security and functionality of our services.
• To comply with applicable legal and regulatory requirements.

3. WhatsApp Business API
Suncyb Infotech may use the WhatsApp Business Platform provided by Meta to facilitate business communication.
When using WhatsApp Business API services:

• Businesses are responsible for obtaining customer consent before sending messages.
• Customer phone numbers and messages may be processed to facilitate communication.
• WhatsApp message templates are used in accordance with Meta's applicable policies.
• Customers can opt out of receiving messages at any time by contacting the business.
• We follow applicable Meta policies when providing WhatsApp integration services.

WhatsApp is a third-party platform, and its use is also subject to Meta's applicable privacy policies and terms.

4. How We Share Your Information
We do not sell or rent your personal information.
We may share information with the following parties when necessary:

• Service Providers: Trusted providers that help us operate our website and deliver our services.
• Meta Platforms: Information necessary to facilitate WhatsApp Business API communication.
• Legal Authorities: Information when required by applicable law or a valid legal request.

We share only the information necessary for the relevant purpose.

5. Data Storage and Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
We retain personal information only for as long as necessary to provide our services, fulfill the purposes described in this policy, or comply with applicable legal requirements.

6. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience, understand website traffic, and enhance website functionality.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Your Privacy Rights
Depending on applicable laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw consent where processing is based on consent.
• Opt out of receiving promotional communications.

To exercise these rights, please contact us using the details provided below.

8. Data Deletion
You may request the deletion of your personal information by contacting us at our support email address.
We will review and process your request in accordance with applicable laws and retain information only where legally required or otherwise permitted.

9. Third-Party Links and Services
Our website or services may contain links to third-party websites and platforms, including Meta. We are not responsible for the privacy practices of these third parties. We encourage users to review their respective privacy policies.

10. Children's Privacy
Our services are not intended to knowingly collect personal information directly from children. If we become aware that we have collected such information without appropriate consent, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws. Any updates will be published on this page with a revised date.

12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
Company: Suncyb Infotech
Email: suncybinfo@gmail.com
Website: https://suncyb.in